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A course for beginner waiters
Getting started
1. Introduction (0:52)
2. What you will learn (0:58)
Working as a beginner waiter
3. Type of establishment and sections (1:06)
4. Your beginning in the hospitality industry (2:01)
5. Being a newbie waiter on the floor (1:30)
6. Customers on the floor (0:57)
7. How to make a good impression (1:44)
8. Your appearance (and smell) (2:22)
9. Interacting with customers (1:45)
10. Looking after customers from welcome to goodbye (3:50)
Quiz: Working as a beginner waiter
Practical aspects of some basic waitering skills
11. Polishing cutlery (1:56)
12. Polishing and holding glasses (1:36)
13. Polishing plates (0:39)
14. Carrying cups and saucers (0:47)
15. Carrying plates (2:27)
16. Carrying a tray (4:14)
17. Approaching a table with a tray (1:49)
18. Table setting (2:19)
19. Opening wine (3:56)
20. Serving wine (3:43)
Quiz: Practical aspects of some basic waitering skills
Interacting with other restaurant staff
21. The bar and bar staff (3:18)
22. Chefs and kitchen straff (6:37)
23. Owners and managers (6:34)
Quiz: Interacting with other restaurant staff
Constructing a resume and looking for a job
24. How to find work (3:20)
17. Approaching a table with a tray
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